Complaint
David Harrison alleges that the 2024 SIPP recommendation (Aviva pension transfer + portfolio restructure) was unsuitable given his then-contracting income volatility. Complaint received via portal; root-cause analysis in flight.
- Status
- investigating
- Opened
- 15 May 2026
- Complainant class
- retail with vulnerability
- Vulnerability
- Yes
- Systemic issue
- No
Vulnerability notes: David made redundant 4 months ago; complaint correlates temporally with the income-shock. Adviser engagement constrained by FG21/1 vulnerability accommodations.
FOS IDR clock · scheme
uk_fos · 34d remaining of 56d SLASupervisor notes
Complaint review — David Harrison, 2024 SIPP recommendation. Co-reviewer: Emma Walsh (SMF16). Root-cause analysis in flight; FOS IDR clock at day 21 of 56.